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Day in the life of John Doyle

A day in the life of John Doyle, IT Manager

John Doyle tells us about the ‘eye popping’ intricacies of IT management… 

Briefly describe your role

I look after the internal and external IT for the business – anything from helping staff with their computers to architecting web applications in the cloud. I also help out with Web Dev when I can.

What does a typical day in the office involve?

I never have two days the same in my role. I tend to start out by checking my emails to make sure there’s nothing critical that’s happened on my commute that needs to be dealt with urgently. Then I work through any support tickets I have, which range from a user unable to access their email to large scale problems with the network infrastructure. I work through each ticket/issue based on priority, which changes throughout the day due to other issues that arise. All this is boosted by plenty of caffeine and occasionally pizza, on those days where you wish you’d stayed in bed.

What do you enjoy most about your job?

The variety. Almost every task I complete is something new which requires me to constantly keep my skills up-to-date. It is extremely important that I update my knowledge with the latest technologies and techniques so I can provide the best service to the company and our clients.

Which team has the most unusual IT problems?

I wouldn’t say a particular team has the most unusual problems, but there are certainly a couple of staff members who require my help more than the average user. I won’t name any names, but they know who they are!

Do you have a claim to fame?

I’ve appeared on various TV shows around the world and I have over 1 million channel views on YouTube because of a strange ‘eye popping’ talent I have. It’s great fun and it gave me the opportunity to meet several celebs, and travel to various places including Japan to appear on a game show there. I love watching people’s reactions to it.

Sausage roll or rock & roll?

I love Rock and Roll, put another dime in the jukebox baby!

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